Graham Personnel Services (GPS), a staffing agency placing hundreds of job seekers weekly, requires robust IT infrastructure and cybersecurity. They partner with Beacon IT Services (BITS), a local managed services provider, for comprehensive IT support. This includes managing over 30 employee workstations, equipment maintenance, firewall protection, and crucial data backups.
BITS also provides critical support for special projects. When GPS relocated to a larger office, BITS facilitated a seamless IT infrastructure transfer, minimizing downtime to just 30 minutes. This allowed GPS to resume operations by 8:30 am, demonstrating BITS’ commitment to efficiency and minimal disruption.
According to Dace Hennessee, General Manager of GPS, the partnership with BITS extends beyond technical expertise. “Beacon is a local company. Graham Personnel is a local company. I think that’s a good match,” he says. “We like to support locally owned Triad companies.” This shared local connection reinforces the relationship, built on trust and a dedication to supporting the Triad community.
Since 2014, GPS has relied on BITS for prompt and efficient IT solutions. Whether addressing routine computer issues or managing complex projects, BITS ensures smooth operations for Graham Personnel Services. This allows GPS to focus on its core mission: connecting job seekers with employment opportunities in the Piedmont Triad area. Their long-standing partnership underscores the value of reliable, local IT support for businesses like Graham Personnel Services.
