Delta Air Lines prioritizes a seamless online experience for its customers. To ensure you can access all features and functionalities when managing your travel on delta.com, using a supported browser and enabling specific settings is crucial. This guide outlines Delta’s recommended browsers and troubleshooting tips for common browser-related issues, ultimately enhancing your customer service experience with Delta.
Recommended Browsers for Delta Airlines Website
Delta Airlines supports several popular web browsers for optimal performance on delta.com. We recommend using one of the following:
-
Google Chrome: Chrome is known for its speed, security, and compatibility with modern web technologies. Regular updates ensure a smooth experience on delta.com.
-
Mozilla Firefox: Firefox offers a high degree of customization and privacy features, while maintaining excellent compatibility with delta.com.
-
Microsoft Edge: The latest versions of Microsoft Edge, built on Chromium, provide fast and reliable access to Delta’s website features.
-
Apple Safari: For Mac and iOS users, Safari offers a well-integrated browsing experience optimized for Apple devices, ensuring compatibility with delta.com.
Browser Settings for Delta.com
For the best possible experience on delta.com, ensure the following settings are enabled in your browser preferences:
-
Cookies: Cookies are essential for website functionality, allowing delta.com to remember your preferences and provide personalized service.
-
JavaScript: JavaScript enables interactive elements and dynamic features on the website. Disabling JavaScript may significantly limit your access to critical functionalities.
Using an outdated or unsupported browser, or disabling cookies and JavaScript, may prevent you from accessing all features on delta.com, impacting your customer service experience. For optimal performance, avoid using multiple browser windows for delta.com and minimize inactivity between clicks.
Troubleshooting Browser Issues on Delta.com
Occasionally, you may encounter issues accessing or navigating delta.com. Here are some common browser-related problems and potential solutions:
-
Cookies Disabled: Verify that cookies are enabled in your browser settings. Refer to your browser’s help documentation for instructions.
-
Outdated Browser: Update your browser to the latest version or switch to a supported browser for improved compatibility.
-
Pop-up Blockers: Pop-up blockers may interfere with certain website functionalities. Temporarily disable your pop-up blocker or whitelist delta.com.
-
Session Timeouts: For security reasons, Delta’s website has session timeouts. Extended inactivity (30 minutes for most pages, 10 minutes for online check-in) will require you to restart your task.
-
Firewalls: Your firewall settings may block cookies or website access. Adjust your firewall settings to allow delta.com.
Plug-ins for Delta.com
While most of delta.com functions without additional software, some pages may require the following plug-ins:
-
Adobe Reader: Download Adobe Acrobat Reader to view PDF documents, such as itineraries or receipts.
-
Adobe Flash Player: Although Flash is less common, some older content might require Flash Player. However, Delta is likely transitioning away from Flash content.
By following these recommendations and troubleshooting tips, you can ensure a smooth and efficient experience on delta.com, enhancing your overall customer service interaction with Delta Air Lines.
