Need to reach Carvana customer service? While a direct “Carvana Customer Service Number” isn’t readily available on their investor relations page, there are several ways to contact them depending on your inquiry. This article outlines the various contact methods for Carvana, including investor relations, transfer agent information, and a whistleblower hotline.
Contacting Carvana for Different Needs
Carvana provides specific contact information based on the nature of your request. For general inquiries, their Frequently Asked Questions (FAQ) page is a great starting point.
General Customer Service Inquiries
For questions about buying, selling, or financing a car, Carvana directs customers to their comprehensive FAQ page. This resource covers a wide range of topics and may provide the answer you’re looking for without needing to contact a representative directly.
Investor Relations Contacts
Investors seeking to communicate with Carvana’s investor relations team can email them at [email protected] or submit inquiries through a dedicated online form. All financial documents, including quarterly results, are available for download on their website. Physical copies are not provided. The investor relations team can be reached via mail at:
Carvana
300 E Rio Salado Pkwy Bldg. 1
Tempe, AZ 85281
Transfer Agent Information
For matters related to stock transfers, shareholders should contact Carvana’s transfer agent, Equiniti Trust Company, LLC (EQ). EQ can be reached by phone at (800) 937-5449 (U.S.) or (718) 921-8124 (International) or by email at [email protected]. Their physical address is:
Equiniti Trust Company, LLC
55 Challenger Road, Floor 2
Ridgefield Park, NJ 07660
Reporting Concerns: Carvana’s Whistleblower Hotline
Carvana prioritizes ethical conduct and transparency. They operate a whistleblower hotline managed by a third-party administrator, EQS, for reporting concerns related to financial irregularities, misconduct, non-compliance, and other serious matters. Reports can be submitted anonymously via phone at 844-725-0682 or through a web-based reporting form.
Finding the Information You Need
While a dedicated “Carvana customer service number” for general inquiries isn’t prominently displayed, Carvana offers various communication channels to address specific needs. Utilizing the appropriate contact method ensures your request reaches the right department for efficient handling. Remember to consult the FAQ page first, as it might contain the answer you’re seeking. For concerns related to ethics or compliance, the whistleblower hotline provides a confidential reporting avenue.
