The Texas Department Of State Health Services (DSHS) offers a wide range of crucial services for Texans. This guide will help you understand how to access the information and assistance you need from various DSHS divisions. Whether you require vital records, immunization information, or consumer protection resources, navigating the DSHS website and services can be simplified with the information below.
Key Services of the Texas Department of State Health Services
DSHS provides numerous health and human services, often accessible online or through direct contact with specific departments. Here are some key areas:
Vital Statistics at the Texas Department of State Health Services
The DSHS Vital Statistics Section manages critical life records for Texas residents. This includes birth certificates, death certificates, marriage applications, and divorce records. You can access information on adoptions, paternity, and other related services:
- Online Order Status: Check the status of your order online.
- Phone: Contact Texas Vital Statistics at 888-963-7111.
- Fax: 512-776-7711
- Hours: Monday – Friday, 8 am – 4 pm
- Mailing Addresses: Find specific mailing addresses for applications on the DSHS website.
Immunization Information from the Texas Department of State Health Services
The DSHS Immunization Section works to prevent the spread of vaccine-preventable diseases. They manage the Texas Immunization Registry (ImmTrac2), set school immunization requirements, and administer programs providing low-cost vaccines:
- ImmTrac2 Support: Email [email protected] for immunization record inquiries.
- General Inquiries: Email [email protected].
- Phone: Call 800-252-9152 for immunization information.
- Fax: 512-776-7288
Consumer Protection through the Texas Department of State Health Services
The Consumer Protection Division within DSHS ensures the safety of consumer health goods and services. They handle licensing, establish rules and standards, oversee compliance, and provide guidance on disaster preparedness:
- Complaints and Inquiries: Contact the appropriate program within Consumer Protection for complaints regarding professions or food establishments.
Connecting with Texas Health and Human Services (HHS)
While distinct from DSHS, Texas Health and Human Services (HHS) often works in conjunction with the department. HHS offers programs related to benefits assistance, COVID-19 information, Lone Star Card inquiries, childcare licensing, and more. Their website provides resources and contact information for specific services.
Finding Information and Assistance with the Texas Department of State Health Services
The DSHS website serves as a central hub for accessing information. Utilize their A-Z Health Topics Index for specific inquiries. For general questions or referral services, contact the DSHS Customer Service office via email. If your concerns remain unresolved, the HHS Office of the Ombudsman can provide further assistance.
General Inquiries and Contacting the Texas Department of State Health Services
- Email: [email protected]
Media Inquiries for the Texas Department of State Health Services
- Email: [email protected]
- Phone: 512-776-7119
The Texas Department of State Health Services is a vital resource for Texans seeking information and assistance related to health and human services. By understanding the various divisions and utilizing the available resources, individuals can effectively navigate the system and obtain the support they need. This comprehensive overview provides a starting point for accessing the many services offered by the Texas DSHS.
