The Defense Finance And Accounting Service (DFAS) plays a crucial role in managing the financial aspects of the US Department of Defense. This article provides an overview of key DFAS services and resources, including important updates and announcements for military members, retirees, and their families.
Key DFAS Services and Resources
DFAS is responsible for a wide range of financial services, including processing military pay, retirement pay, and survivor benefit plan (SBP) annuities. The agency also handles debt and claims management, garnishments, and provides crucial information and resources for military personnel and their families.
myPay Account Access and Security
DFAS urges all users to access their financial information exclusively through the official myPay website: https://mypay.dfas.mil/. Beware of phishing scams and fraudulent websites mimicking myPay. Protecting your personal and financial information is paramount. DFAS provides resources to help you protect yourself online and from imposters.
Secondary Dependency Claims (SDC)
The Defense Department, through DFAS, has updated its process and requirements for submitting Secondary Dependency Claims (SDC). Detailed information and instructions are available on the DFAS website: https://www.dfas.mil/MilitaryMembers/SecondaryDependency. Army and Navy members, as well as military retirees, should consult this resource for guidance on submitting SDC claims.
Debt and Claims Management
DFAS is currently updating debt notification letters and billing statements for Out of Service Debts. These revised documents will clearly outline outstanding debt amounts and available payment options. For questions or assistance, visit the Debt & Claims page or contact the DFAS Customer Care Center at 1-866-912-6488.
Retired and Annuitant Pay Management
Managing retired or SBP annuity pay accounts is now simplified with the new askDFAS online tools. These tools enable users to ask questions, upload documents, and update mailing addresses. Explore the Quick Tools webpage for more information.
Gray Area Retirees
A new myPay account has been created specifically for Gray Area Retirees. This account provides access to important news and updates during the period between retirement from service and eligibility for retired pay. Learn how to log on and update your contact information to stay informed.
Air Force and Space Force Customer Service
A new customer contact number is available for Department of the Air Force service members with military pay questions. Contact the Total Force Service Center at 1-800-525-0102 or DSN 312-665-0102 for assistance or submit a myFSS ticket. The DFAS Customer Care Center no longer handles these inquiries.
Reporting the Death of a Retiree
An online form is available to report the death of a retiree. DFAS provides a comprehensive webpage and a downloadable checklist outlining the necessary steps to take after reporting a death.
Survivor Assistance – Claiming Arrears of Pay and SBP Annuities
DFAS offers resources for spouses and children of recently deceased retirees, including information on claiming Arrears of Pay using the SF 1174 and starting an SBP annuity using the DD Form 2656-7. Visit the How to Claim Arrears of Pay Using the SF1174 and Start an SBP Annuity webpages for detailed guidance. Arrears of Pay can now be directly deposited into eligible claimants’ bank accounts.
Garnishments
Information regarding child support and spousal support garnishments can be found on the DFAS Garnishments page.
DFAS: Your Financial Partner in Defense
The Defense Finance and Accounting Service is committed to providing accurate and timely financial services to the defense community. Utilizing the resources and information provided by DFAS ensures efficient financial management for military personnel, retirees, and their families.
