Need to get in touch with the United States Postal Service (USPS)? This comprehensive guide provides all the ways to contact USPS customer service, including the Usps Customer Service Number, email address, and other contact methods for various support needs.
Multiple Ways to Reach USPS Customer Service
USPS offers a variety of customer service channels to assist with diverse needs. Whether you need to track a package, inquire about postal services, or report an issue, there’s a contact method for you.
USPS Customer Service Phone Number for General Inquiries
The primary USPS customer service number for general inquiries is 1-800-ASK-USPS (1-800-275-8777). This number connects you with the Customer Care Center, where representatives can assist with a wide range of issues, such as:
- Tracking packages
- Delivery delays
- Service inquiries
- Filing claims
- General questions about USPS products and services
Customer Care Center Hours of Operation:
- Monday – Friday: 8 AM – 8:30 PM ET
- Saturday: 8 AM – 6 PM ET
TTY Access for Deaf and Hard of Hearing Customers
USPS provides accessible communication options for individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments through the Federal Communication Commission’s (FCC) Telecommunications Relay Services (TRS).
- Dial 711: This will connect you to your state’s TRS service, allowing you to communicate with USPS through a relay operator.
- FCC TRS by State and Territories: Visit the FCC website to find specific TRS numbers for your state or territory.
USPS Email Customer Service
For non-urgent inquiries, you can email USPS customer service through their online form: USPS® Customer Service. This allows you to detail your issue and receive a response via email.
Specialized USPS Contact Numbers
USPS offers dedicated phone numbers for specific inquiries:
- Technical Support: For issues with online applications like Click-N-Ship®, filing claims, or managing your USPS account, call 1-800-344-7779.
- Domestic & International Tracking: For tracking updates, use the online tracking tool or call 1-800-222-1811.
- Stamps and Postal Store Orders: For questions about stamps or online orders from The Postal Store®, call 1-844-737-7826.
- Free Shipping Supplies: To order free shipping supplies or report issues with an order, call 1-800-610-8734.
Online Resources for Quick Answers
Before contacting customer service, explore the USPS website for helpful resources:
- Frequently Asked Questions (FAQs): https://faq.usps.com/s/ provides answers to common questions about tracking, delivery, and services.
- Find a Post Office: https://tools.usps.com/find-location.htm locates nearby post offices and provides contact information and hours.
- Check Postal Holidays: https://about.usps.com/newsroom/events/ lists upcoming postal holidays when facilities are closed.
Contacting USPS: Choosing the Right Method
With numerous contact options available, choosing the right method ensures your inquiry is handled efficiently. Use the USPS customer service number (1-800-ASK-USPS) for immediate assistance with general concerns. Utilize specialized numbers for specific issues, email for non-urgent matters, and online resources for quick answers to common questions.
