Encountering issues with Apple Pay can be frustrating, especially when you’re trying to make a quick purchase or manage your digital wallet. While Apple offers various support channels, sometimes speaking directly with a customer service representative is the most efficient way to resolve your concerns. If you’re looking for the Apple Pay Customer Service Phone Number, you’ve come to the right place. This guide will provide you with the phone numbers you need to get immediate assistance and explore other support options available to Apple Pay users.
Find Your Apple Support Phone Number by Region
Apple provides dedicated phone numbers for customer support across different countries and regions. Whether you’re in the United States, Europe, Asia, or anywhere else globally, you can find a specific number to call for assistance. This extensive network ensures that you can get help in your local language and during your local business hours. Below is a comprehensive list of Apple Support phone numbers categorized by region, mirroring the official Apple support contact information. While these numbers connect you to Apple Support in general, they are the gateway to reaching assistance for Apple Pay related issues as well.
The United States and Canada
United States
1-800-275-2273
Get technical support for Apple’s Accessibility features
Connect with American Sign Language support
Support for education customers: 1-800-800-2775
Support for Apple Business Manager: 1-866-902-7144
Apple Cash and person-to-person payments: 1-877-233-8552
Canada
1-800-263-3394
Connect with American Sign Language support (English)
Connect with American Sign Language support (French)
Latin America and the Caribbean
Brazil
0800-761-0880
Chile
800 380230
Mexico
001-866-676-5682
Europe
Austria
0800 220325
Belgium
0800 80 404 (French)
0800 80 407 (Dutch)
Bulgaria
00800 6002 7753
Croatia
0800 222 427
Cyprus
800 92433
Czech Republic
800 700527
Denmark
80249625
Estonia
8000 044333
Finland
0800 96372
France1
0805 540 003
DROM-COM: 0170917654
Connect with Langue des signes française support
Germany
0800 6645 451
Connect with German Sign Language support
Greece1,2
00800 4414 5417
21 0300 9960
Hungary
06 80 983 435
Ireland
1800 804 062
Italy
800915904
Connect with Italian Sign Language support
Latvia
800 03251
Liechtenstein
0800 00 1853
Lithuania
(8-800) 30772
Luxembourg
800 24550
Malta
800 62072
Monaco
(33) 0805 540 003
Netherlands
0800 0201581
Norway1
240 55133
Poland2
00800 4411875
Portugal1,2
800207983
Romania
0800 400138
Russia3
8 800 555 6734
San Marino
800915904
Slovakia
0800 178661
Slovenia
0800 80321
Spain
900812703
Connect with Spanish Sign Language support
Sweden
020 100 529
Switzerland2
0800 00 1853
Türkiye2
00800 4488 29878
0216 282 1622
Ukraine1
0800 509 382
044 225 0447
United Kingdom
0800 107 6285
Get technical support for Apple’s Accessibility features
Connect with British Sign Language support
Africa
Egypt2
0800 000 0888
Mayotte
0170917654
South Africa2
0800 444 426
Asia Pacific
Australia1
(61) 1-300-321-456
Get technical support for Apple’s Accessibility features
Connect with Australian Sign Language support
Brunei4
801-4384
China mainland1
400-666-8800
Get technical support for Apple’s Accessibility features
Fiji
(61) 1-300-321-456
French Polynesia
0170917654
Guam
1-800-865-0853
Hong Kong1
(852) 2112-0099
India1,2
0008001009009
Indonesia
0800-1-027753
Japan1
Within Japan: 0120-277-535
Outside Japan: (81) 3-6365-4705
Connect with Japanese Sign Language support
Macao1
(853) 6262-1631
Malaysia5
1-800 803 638
New Caledonia
0170917654
New Zealand
0800 1 27753
Pakistan1,2
Dial 00800 01001 first, then dial 800 361 0479
Papua New Guinea
(61) 1-300-321-456
Philippines2
1-800-1441-0234 (PLDT and Smart Communications)
1-800-8908-8277 (Globe)
Singapore1
Within Singapore: 800-186-1087
Outside Singapore: (65) 6972-5171
South Korea2
080 333 4000
Connect with Korean Sign Language support
Taiwan
0800-095-988
Thailand
Within Thailand: 1800 019 900
Tonga6
(65) 6972-5171
Vanuatu6
(61) 1-300-321-456
Vietnam
1800 1127
Middle East
Bahrain2
80081552
Israel1,2
1809344329
033762915
Jordan2
080023120
Kuwait2
22282292
Lebanon2
Dial 01 426 801 first, then dial 8552789177
Oman1
80077471
Qatar2
00800100356
Saudi Arabia2
800844 9724 (STC)
800850 0032 (Zain and Mobily)
United Arab Emirates2
8000 444 0407
When to Call Apple Pay Customer Service
While many Apple Pay issues can be resolved through online resources or troubleshooting steps, there are situations where calling customer service is the most effective approach. Here are some common scenarios where reaching out via phone can be beneficial for your Apple Pay concerns:
- Transaction Issues: If you’re experiencing declined payments, unexpected charges, or issues with transaction history, speaking with a representative can help diagnose and resolve the problem quickly.
- Setup and Wallet App Problems: Difficulties adding cards to your Apple Wallet, problems with activation, or errors within the Wallet app itself often require direct assistance to troubleshoot device-specific settings or account configurations.
- Security Concerns: If you suspect unauthorized use of your Apple Pay, have lost your device, or need to report fraudulent activity, calling Apple Support is crucial for immediate action and securing your account.
- Card Issues: Problems verifying your card, or if your bank or card issuer is flagging transactions, Apple Support can help bridge the communication and understand the root cause of the issue.
- Technical Glitches: For unusual errors, system malfunctions, or persistent issues that you can’t resolve through self-service options, a phone call can connect you with technical experts who can provide advanced troubleshooting and solutions.
In these situations, having the Apple Pay customer service phone number at hand provides a direct and efficient way to get personalized support and resolve your issues promptly.
Other Ways to Get Apple Pay Support
While calling is often the quickest route to immediate help, Apple also provides several alternative support options for Apple Pay users:
- Apple Support App: This app, available on iOS, is a fantastic resource for finding troubleshooting articles, scheduling appointments, and even initiating chats with support representatives. It can often resolve simpler queries without needing a phone call. Start your support request
- Chat Support: For text-based assistance, Apple’s chat support allows you to communicate with a support agent in real-time via messaging. This can be convenient for less urgent issues or when you prefer written communication. Chat now
- Online Support Website: Apple’s comprehensive support website provides a wealth of articles, FAQs, and troubleshooting guides for Apple Pay and all Apple products. It’s a great first stop for finding answers to common questions. To find support options, choose your country or region
Conclusion
Having access to the Apple Pay customer service phone number ensures that you can always reach out for direct, personalized assistance when you need it most. While online and chat support are valuable resources, phone support remains a critical option for urgent issues or complex troubleshooting. Keep this guide handy, and you’ll be well-equipped to resolve any Apple Pay issues you may encounter, ensuring a smooth and seamless mobile payment experience.
Footnotes:
- Local and national telephone rates apply.
- If you use a mobile phone to call a toll-free number, you might be charged. The number might not be accessible from certain mobile network providers. For more information, contact your network provider.
- PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015.
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