Hyundai is committed to providing exceptional service and value to its customers. One of the standout benefits of purchasing a new Hyundai vehicle is the Hyundai Complimentary Maintenance program. This program offers peace of mind and significant savings by covering essential maintenance services for a specified period. If you’re looking to understand more about Hyundai Service, particularly the complimentary maintenance, this guide will provide you with the key details.
What Hyundai Complimentary Maintenance Includes
For new Hyundai models from 2020 to 2025 purchased or leased on or after February 1, 2020, Hyundai offers a complimentary maintenance program. This Hyundai service initiative is designed to cover routine maintenance needs, specifically:
- Oil and Oil Filter Changes: Hyundai-approved oil and filters will be used for changes at normal factory-scheduled intervals. Note that electric vehicles (EVs) and fuel cell electric vehicles (FCEVs) are excluded from this particular service as they have different maintenance requirements.
- Tire Rotations: Regular tire rotations are crucial for even wear and extending the life of your tires. This service is also included in the complimentary maintenance.
- Multi-Point Inspection: While explicitly mentioned for 2020-2024 models under normal maintenance and as “basic maintenance” for 2025 models, multi-point inspections are part of ensuring your Hyundai remains in top condition.
This Hyundai service program is provided at no cost to new Hyundai owners for a certain period, making vehicle ownership more convenient and affordable in the initial years.
Key Terms and Conditions of the Hyundai Complimentary Maintenance Program
It’s important to be aware of the terms and conditions to fully utilize the benefits of this Hyundai service. Here are the essential points:
- Eligibility: The program applies to all new Model Year 2020-2025 Hyundai retail vehicles sold on or after February 1, 2020.
- Service Coverage Period: The complimentary maintenance is provided for 3 years or 36,000 miles, whichever comes first. This means the coverage will end once either of these milestones is reached.
- Maintenance Intervals: Services must be obtained within 1,000 miles or 1 month of the recommended interval as specified in the vehicle’s Owner’s Manual. Missing a service within this window doesn’t void future services but it’s best to adhere to the schedule for optimal vehicle health.
- 2020-2024 Model Year Specifics: The program covers oil and filter changes, tire rotations, and multi-point inspections during normal maintenance schedule intervals. More frequent maintenance due to severe driving conditions is not included.
- 2025 Model Year Enhancements: For 2025 models, the program includes a total of four basic maintenance services within the 3 years or 36,000 miles period. This includes oil changes, filter changes, multi-point inspections, and tire rotations. Any services beyond these basics are not covered.
- Service Location: Hyundai service under this program must be performed at authorized Hyundai servicing dealers to be valid.
- Exclusions: The program excludes commercial, used, certified pre-owned, and fleet vehicles. However, professional use by individuals like realtors is permitted. The complimentary maintenance is for the original owner and is not transferable, except between spouses.
- What’s Not Covered: While comprehensive for basic maintenance, the program does not cover normal wear and tear items such as engine and air filters, cabin filters, wiper blades, brake pads, and additional maintenance required due to severe driving. Services listed as “inspect” in the Owner’s Manual and any recommended services outside of oil changes and tire rotations are also not covered.
Maximizing Your Hyundai Service Benefits
To make the most of your Hyundai service complimentary maintenance:
- Consult Your Owner’s Manual: Understand the recommended maintenance schedule for your specific Hyundai model.
- Schedule Services Timely: Book your service appointments at authorized Hyundai dealerships within the stipulated time and mileage intervals.
- Clarify Service Details: When scheduling your Hyundai service, confirm with the dealer about the specifics of the complimentary maintenance to avoid any misunderstandings about covered services.
By understanding and utilizing the Hyundai Complimentary Maintenance program, you can ensure your Hyundai vehicle receives the necessary care while enjoying cost savings and the reliable Hyundai service network. This program underscores Hyundai’s commitment to customer satisfaction and vehicle longevity.
