For taxpayers needing face-to-face assistance with their tax matters, the Department Of Treasury Internal Revenue Service (IRS) provides a network of Taxpayer Assistance Centers (TACs) across the nation. These centers offer personalized help for a variety of tax issues. If you require in-person support, visiting a TAC can be an effective solution.
Find a Taxpayer Assistance Center office
Scheduling Your Visit to an IRS Taxpayer Assistance Center
To ensure you receive dedicated attention, all visits to TACs are by appointment. It is essential to schedule your appointment in advance by phone after locating a Taxpayer Assistance Center near you using the IRS Office Locator tool. Many TACs extend their hours of operation from January 21, 2025, through May 1, 2025, to accommodate taxpayers during peak season. Please note that IRS offices adhere to the federal holiday schedule and will be closed on federal holidays.
Preparing for Your IRS Appointment: What to Bring
Being well-prepared for your appointment will streamline the process and help the IRS assist you efficiently. Please bring the following essential items:
- Valid Photo Identification: A current government-issued photo ID is mandatory. Acceptable forms include a driver’s license, state ID card, or passport. In some cases, two forms of original identification may be required.
- Taxpayer Identification Number: Ensure you have your Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN) readily available.
- Relevant Tax Documents: Gather all supporting documents pertaining to the tax issue you need assistance with, including any prior tax returns in question.
Acceptable forms of identification include:
- Driver’s License
- State Identification Card
- Passport
- Social Security Card
- Tribal Membership Document
- Car Title
- Voter Registration Card
- Mortgage Statement
- Lease Agreement
- Utility Bill with current address
- Birth Certificate
- School Records (for dependents under 24 in specific cases)
Please refrain from bringing:
- Food or drinks
- Cameras
- Weapons
Additional Important Information for Your IRS Visit
If you plan to apply for or renew an ITIN during your visit, ensure you have all necessary documents as outlined by the IRS. Furthermore, if your tax situation involves refundable credits, be prepared to substantiate your eligibility. Refer to IRS Publication 5973, “Eligibility for any Credits Claimed,” for detailed information.
For your health and safety, and that of others, the IRS encourages you to check the CDC COVID Data Tracker for community health levels. If you are feeling unwell, please reschedule your appointment. Lastly, kindly silence your cell phone upon arrival to maintain a respectful environment during your consultation.
Explore Faster Service Options with the IRS
While Taxpayer Assistance Centers offer valuable in-person help, many tax issues can be resolved more quickly online or by phone. The IRS.gov website provides a wealth of online tools and resources, and telephone assistance is also available. Consider these options for potentially faster resolution of your tax queries before scheduling an in-person visit.
