Title 15 of the DC Municipal Regulations.
In Washington D.C., you have a choice of three primary cable service providers: Comcast, Verizon FiOS, and RCN. Each company offers a range of services and has dedicated representatives to address your questions and concerns. Below, you’ll find detailed contact information for each provider to help you connect with the right service for your needs.
Leading Cable Service Providers in D.C.
To make it easier for you to get in touch, here’s a breakdown of each cable provider along with their customer service details and store locations within the District.
Comcast
Comcast is a well-known cable service provider offering a wide array of services, including cable television, internet, and phone services. They have multiple customer service channels and store locations for in-person assistance.
Customer Service:
- (888) 739-1379
- 1-800-XFINITY (1-800-934-6489)
Xfinity Store Locations:
- 2350 Washington Place NE, Washington, DC 20017
- Monday – Saturday: 9:00 am – 8:00 pm
- Sunday: 12:00 pm – 6:00 pm
- 3400 Connecticut Ave, NW, Washington, DC 20008
- Monday – Saturday: 10:00 am – 7:00 pm
For more in-depth information, you can review the Comcast Franchise Agreement.
Verizon FiOS
Verizon FiOS is another major player in the cable service market in Washington D.C., recognized for its fiber optic network delivering high-speed internet and crystal-clear TV services.
Customer Service:
- (800) 837-4966
FiOS TV Store Location:
- 5252 Wisconsin Avenue, NW #002A, Washington, DC 20015
- Monday – Saturday: 10 am – 8 pm
- Sunday: 11 am – 7 pm
You can also access the Verizon Franchise Agreement for further details.
RCN Corporation
RCN Corporation provides a variety of cable, internet, and phone services. They offer retail locations for customers who prefer walk-in service and support.
Customer Service:
- (800) 746-4726
Retail Showcase (Walk-in Addresses):
- 3734 10th Street, NE, Washington, DC 20017
- Monday – Friday: 8:00 am – 2:00 pm
- Sunday: Closed
- 5756 Georgia Avenue, NW, Washington, DC 20011
- Mon-Wed-Fri: 9:00 am – 5:00 pm
- Tuesday-Thursday-Saturday-Sunday: Closed
For additional information, the RCN Franchise Agreement is available online.
Conclusion
Choosing the right cable service provider is crucial for your home entertainment and internet needs. Washington D.C. residents are fortunate to have access to Comcast, Verizon FiOS, and RCN, each offering unique services and coverage. Remember, OCTFME is your resource in the District, ensuring fair practices and providing support related to your cable services. For any questions or concerns about your cable service rights or providers in D.C., don’t hesitate to contact OCTFME for assistance.
