Milwaukee Area Technical College (MATC) provides a comprehensive suite of online tools designed to empower both students and employees. These platforms are essential for managing academic information, accessing resources, and staying connected with the MATC community. Understanding how to navigate these digital tools, particularly MATC Self-Service, is crucial for a successful experience at MATC. Most of these services require your unique MATC login credentials, ensuring secure access to your personalized information.
Blackboard (Bb Learn) – Your Academic Hub
Blackboard (Bb Learn) stands as the official Learning Management System (LMS) at MATC, serving as the central hub for all course-related activities. Whether you are enrolled in online or face-to-face classes, Bb Learn is your go-to resource for accessing course content. Instructors utilize this platform to share syllabi, learning materials, assignments, and grades. For students, mastering Bb Learn is key to staying organized and engaged with coursework.
myMATC Portal – Your Gateway to Information and MATC Self-Service
myMATC (student/staff portal) acts as your personalized portal to a wealth of institutional information. This portal is designed for current students, faculty, and staff, providing a centralized point to access announcements, important updates, and direct links to key systems. Crucially, myMATC serves as the primary entry point to both Colleague Self Service and Colleague, MATC’s core student information and enterprise resource planning systems. From myMATC, you can seamlessly navigate to MATC Self-Service to manage your academic and administrative tasks.
Student Email (Gmail) – Official College Communications
Student Email (Gmail) accounts are the official email communication channel for MATC students. It is vital to regularly check your MATC Gmail account as the college uses it to send important announcements, updates, and personalized information. Beyond communication, your MATC Gmail account grants you access to Google Apps, enabling you to create documents, store files, and collaborate using Google’s suite of tools.
Employee Email (Gmail) – Internal and External Communication
Employee Email (Gmail) accounts function as the official email system for MATC employees. Similar to student email, this is the primary channel for important college-wide and departmental communications. Employees utilize MATC Gmail for internal communication with colleagues, instructors, staff, and students, as well as for external communication with college services and external partners.
Class Schedule – Explore and Plan Your Courses
Class Schedule provides a user-friendly interface to search and explore the diverse range of courses offered at MATC. You can easily filter and browse classes based on your interests and academic needs. The ‘Subject Search’ function simplifies finding classes within specific disciplines. While the Class Schedule allows you to explore options, enrollment is managed through the MATC Self-Service portal.
MATC Self-Service – Your Central Hub for Administrative Tasks
Self-Service is the cornerstone of student administration at MATC. This comprehensive system empowers students to manage various essential tasks independently. Within MATC Self-Service, you can:
- Plan and Register for Classes (Student Planning): Utilize intuitive tools to map out your academic path and register for courses each semester.
- View Financial Aid: Access real-time information about your financial aid awards, applications, and disbursements.
- Pay Tuition (Student Finance): Manage your tuition payments, view billing statements, and make secure online payments.
- Track Grades (Grades): Stay informed about your academic performance by accessing your grades and academic history.
- Sign Up for Direct Deposit of Student Refunds (Banking Information): Set up direct deposit to receive any eligible student refunds quickly and securely.
- Download Various Tax Forms (Tax Information): Access and download necessary tax forms related to your tuition and financial aid.
MATC Self-Service streamlines administrative processes, providing students with 24/7 access to manage their academic and financial information efficiently.
EAB Navigate – Student and Employee Support Platform
MATC leverages the EAB Navigate platform to provide tailored support for both students and employees.
- EAB Navigate (for students): This student-focused platform offers a consolidated view of grades, schedules, and administrative requests. Available as a mobile app (Google Play Store for Android, App Store for iOS) or via web browser, EAB Navigate Student provides convenient access to essential information and support resources.
- EAB Navigate (for employees): Designed for faculty and staff, EAB Navigate provides quick access to student data, including majors, course sequences, academic performance, and status. Employees can utilize this tool for scheduling appointments with students, sending program-specific communications, and connecting students with relevant college services.
MATC Library – Your Gateway to Research and Resources
MATC Library serves as a comprehensive virtual guide to the libraries across MATC’s various campuses (Downtown Milwaukee, Oak Creek, Mequon, and West Allis). Students, faculty, and staff can utilize the library website to access a vast collection of books, journals, online videos (including Films On Demand), and research guides. The MATC Library is an invaluable resource for academic research and learning support.
Password Manager – Manage Your MATC Account
Password Manager is a self-service tool for managing your MATC network account. Both employees and students can use Password Manager to:
- Change their password: Regularly update your password for enhanced security.
- Unlock their account: Quickly unlock your account if it becomes locked due to multiple incorrect password attempts.
- Reset their password: Securely reset your password if forgotten using security questions or SMS text verification.
Employees can also manage settings such as their primary campus location and room number within Password Manager.
IT Help Desk – Technical Support and Assistance
IT HELP DESK provides robust and reliable technology support to the entire MATC community. Students, faculty, administrators, and staff can reach the Help Desk for assistance with technical issues through multiple channels:
- Online Portal: Submit help requests and track progress through the IT Help Desk portal.
- Email: Contact the Help Desk via email at [email protected].
- Google Hangouts Chat: Initiate a chat session by searching for “MATC-IT Helpdesk” in Google Hangouts.
- Phone: Call the Help Desk at 414-297-6541.
Community Connection – Volunteer Opportunities
Community Connection is a platform that bridges the gap between nonprofit organizations and the MATC community. Students, faculty, and staff can use this platform to find volunteer opportunities that align with their interests and skills. The volunteer dashboard allows you to discover local volunteer openings, track your volunteer history, and stay informed about community initiatives.
Student Life Campus Labs Portal – Get Involved and Explore
Student Life Campus Labs Portal is designed to enhance your overall student experience at MATC. This portal is your gateway to discovering unique opportunities, finding student organizations, joining groups, and staying informed about campus events and activities. Maximize your engagement with campus life through this platform.
VMware View (VDI) – Remote Access to Virtual Desktops
VMware View (VDI) Faculty/Staff Login offers a remote access solution that allows employees and students to connect to an MATC virtual PC/desktop from any location and device. VDI provides access to necessary software applications and files stored on network drives, enabling flexible and remote work and study.
Colleague – Enterprise Resource Planning System
Colleague is the comprehensive enterprise resource planning (ERP) system used at MATC. Colleague manages a wide range of institutional data, including student information, financial data, human resources records, and recruitment strategies. While primarily used internally by MATC staff, understanding that systems like MATC Self-Service are built upon Colleague highlights the interconnectedness of these online tools.
By familiarizing yourself with these online tools and especially MATC Self-Service, you can effectively manage your academic journey, access vital resources, and stay connected within the MATC community. These digital platforms are designed to support your success as a student or employee at Milwaukee Area Technical College.