M&T Bank Customer Service: Setting Up and Managing Your Account Alerts

These alerts include notifications for suspicious activity, acting as an early warning system for potentially fraudulent transactions on your M&T Card. While these alerts are incredibly helpful for account management and offer a proactive approach to security, it’s important to understand their role. They are designed to flag potentially unusual activity but do not catch every instance of fraud. Consider them a helpful layer of security, not a complete substitute for vigilant account monitoring and safe banking practices. This includes regularly reviewing your statements and keeping track of your balances and payments.

For essential security measures, certain alerts like “suspicious activity” and “card PIN change” email notifications are automatically enabled and cannot be disabled. This is part of M&T Bank’s commitment to customer protection and proactive customer service in safeguarding your accounts. It’s important to note that M&T Bank is not responsible for any losses incurred if an alert is not delivered, as various factors can influence alert delivery. Additionally, standard text messaging and data charges from your mobile carrier may apply when receiving alerts via SMS.

For any questions about setting up alerts, managing your preferences, or understanding how M&T Bank customer service can further assist with your account security, please contact an M&T representative. They can provide detailed information and personalized support to ensure you are leveraging the full benefits of M&T Bank’s customer service offerings.

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